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All about Shipman's Fire Equipment

Family Owned and Operated

Shipman's Fire Equipment Co., Inc., serving municipal and volunteer fire departments, businesses, and industries in Connecticut, Rhode Island, and southern Massachusetts, has been in business for over fifty-seven years. Founded by the late Samuel Wallace, and operated for many years by his son, the late Ernest P. Wallace, the business is in its 3rd generation of family ownership and operation. Currently, Shipman’s is owned and operated by Lorraine Wallace Harrington and Ernie's daughter, Christina Wallace LaPlante.

The company proudly represents the finest manufacturers of equipment and supplies that have been specifically designed to meet the stringent requirements and demands of the fire service and business community. Specially trained outside sales personnel, assisted by inside sales support staff, call on customers in the three-state region. Sales personnel provide technical pre-purchase assistance, demonstrations of new products, and training related to all equipment sold in addition to meeting traditional marketing and after sales needs of the consumer. Shipman's is a full-service distributor of over 1,600 fire equipment and safety products, including self-contained breathing apparatus, protective clothing, fire hose, nozzles, foam, fire extinguishers, compressors, hydraulic rescue tools, ladders and much more.

Additionally, Shipman's is an active member of a number of professional and business organizations including, but not limited to; the National Fire Protection Association, National Association of Fire Equipment Dealers, National Emergency Equipment Dealers Association, Eastern Connecticut Chamber of Commerce, International Association of Fire Chiefs, Connecticut Fire Chiefs Association, Rhode Island Fire Chiefs Association, and the New London County Fire Marshals Association.

Customer Service

Committed to offering products of the highest quality, at the most reasonable prices, with exceptional service, Shipman's is well known for the knowledge, skill, and ability of its entire customer support, sales, and service staff. Each employee fully understands that reliable customer service is paramount to the continued success of the company. Our personnel consist of active or former career and volunteer fire fighters, fire marshals, and chief officers with hundreds of years of experience in the fire equipment, fire suppression, and fire prevention fields. In keeping with the critical nature of our customer base, we offer 24 hour emergency service when necessary to all aspects of our operations, including fire extinguisher maintenance, extinguishing agents, and supplies, Scott Air Pak repairs, Bauer compressor repairs, and Holmatro rescue tool repairs.

Facility

Shipman's operates from a clean modern facility, conveniently located off Routes 95 and 395, which features administrative offices central to a spacious fully stocked showroom. A state-of-the-art fire extinguisher recharging and service area, US DOT licensed hydrostatic testing facility, and Scott Air Pak service center are also located on site supported by certified service technicians. The building also features a large warehouse for storage of commonly stocked equipment, parts, and accessories, as well as bulk supplies of fire extinguishers, extinguisher powder, and fire-fighting foam for emergency response. There are four large repair bays for the Apparatus Division, complete with a hydraulic vehicle hoist capable of lifting today's large fire apparatus.

Company Structure

Shipman's is divided into three major areas of operation consisting of: Fire Equipment Sales and Service; Fire Extinguisher Sales, Service and Inspection; and Fire Apparatus Sales and Service.

Fire Equipment Sales and Service
A Scott self -contained breathing apparatus service and overhaul center is staffed with factory trained and certified technicians capable of providing mobile and in-house repairs to Scott Air Paks. Shipman's is also the factory authorized service center for Bauer breathing air compressors and Holmatro hydraulic rescue tools. Comprehensive apparatus and fire pump repairs, NFPA annual service tests, and preventative maintenance programs are available. Our mechanics are trained to repair Hale, Waterous, and Darley fire pumps, additionally providing mobile and in-house service. Custom installations of lighting towers, generators, automatic tire chains, shelves, trays, tool boards and equipment mounting are just a sample of the projects we can accomplish for your department. As mentioned previously, Shipman's is a full-service distributor of over 1,600 fire equipment and safety products, including self-contained breathing apparatus, protective clothing, fire hose, nozzles, foam, fire extinguishers, compressors, hydraulic rescue tools, ladders and much more.

Fire Extinguisher Sales, Service and Inspection
Shipman's Fire Equipment has provided fire extinguishers and extinguisher service for over 50 years. With (5) qualified technicians on the road daily and (4) in house maintaining and testing your extinguishers we are prepared to meet your extinguisher needs from the point of purchase, installation, inspection, and maintenance. Extinguisher inspections and related services are conducted in-house and/or at the customer facilities as required. All work meets the requirements of NFPA-10, and whenever it is necessary to remove an extinguisher from a customer's location a loaner of equal UL rating is provided until such time as the customer's extinguisher is returned. Extinguisher maintenance staff members are NAFED certified. Our Service Manager has extensive experience with all aspects of fire protection, including the Life Safety Code.

Fire Apparatus Service
Shipman's Fire Apparatus Service Department offers second to none service, both on site at your location and in our repair facility. From the smallest equipment mounting job to major pump repairs or even tank replacements, Shipman's trained and certified teachnicians will handle the job. Our on-site tecnicians bring our world class service to your location, meaning less down time and personnel costs spent driving to the repair shop. For larger jobs, our in-house repair facility is equipped to handle anything. Inside storage and security systems ensure your equipment will be safe while in our hands. Shipman's service department works on any manufacturer's products. We are a Hale Pumps and Watrous Pumps authorized service center.

Growing Company

Shipman’s is very proud of its past and extremely excited about its future. Building plans are being drawn up for the long awaited renovation of the Scott Room. A new state-of-the-art Scott Service Center will be constructed in the rear building with work slated to be underway by February 2014. Also, we are researching new software updates meant to improve our present operations and maximize efficiency throughout the company. Lastly, additional office space is being added so that we may better serve our customers.