Perhaps no other type of fire/rescue equipment is subjected to more severe treatment than your hydraulic rescue tools. This is especially true when dealing with the new challenges and risk presented to rescuers by safety features in today's automobiles, including new high-strength steel alloys, composite materials, and frame construction.

As Holmatro's authorized Warranty Service Center for Connecticut and Rhode Island, Shipmans has invested in extensive training for our Dealer Service Technicians (DST) and specialized testing and repair equipment to satisfy our goal of keeping your system(s) operating at peak efficiency and rescue ready for your next emergency. Shipmans Lifetime Warranty policy, as damage resulting from improper or neglected reasonable maintenance is excluded from the warranty.

Service is divided into several categories; Annual Preventative Maintenance, Warranty Repair and Non-Warranty Repair, and Installations.

To insure proper operation and performance Holmatro recommends annual inspection, testing and preventative maintenance of all rescue equipment. This program is typically conducted at your station to reduce downtime. On a charge per unit, this annual comprehensive program offers a complete and thorough service to you HOLMATRO system insuring that it meets manufacturer's specifications for performance, pressures, and forces. By servicing and inspecting the system, the chances of a system or tool failure are greatly reduced giving the fire department peace of mind knowing that the users and the community being served are provided with properly maintained equipment to the best possible level. Our comprehensive preventative maintenance program includes inspection, functional testing, repair, loaners, service maintenance record keeping, operational training and preventative maintenance training.

Holmatro hydraulic rescue tools, parts and accessories are guaranteed against defects in material and workmanship for a long as owned by the original purchaser. Any repairs resulting from such defect will be completed at no charge to the customer. Please refer to Holmatro's Certificate of Lifetime Warranty for complete details.

Damage or repair caused by normal wear and tear, improper use, abuse, corrosion, repairs performed by persons other than a Holmatro Service Center or the use of other than genuine Holmatro parts are competed on a charge per unit to include time and material.

Shipmans has the ability to provide complete installation service for your hydraulic equipment into your apparatus. Installations include, but are not limited to, power units, hose reels, bulkhead fittings, tool placement, mounting brackets, shelves and trays. Call for pricing and details.